Terms & Conditions

Smart Polish Pro is a fully registered trademark of Astute Innovation. Smart Polish Pro Australia is a trading name of Polimax Pty Ltd. (ABN 73 616 782 337) ("Polimax").

The following section contains the Terms & Conditions that apply to the entire website www.smartpolishpro.com.au. Your use of this website constitutes your agreement to be bound by the following terms and conditions. Please take a moment to read carefully and if you do not agree to these terms and conditions, please do not use this website.

Polimax reserves the right to add, delete or change these terms and conditions periodically without notice or liability. By continuing to use this website you agree to be bound by any future revisions.



Polimax has taken every care to ensure that the information appearing on this site is accurate and up-to-date. However, errors and omissions do occur and the user should not take the accuracy of the information for granted. None of the material contained on this site is to be relied upon as a statement or representation of fact.  

Polimax has no control over the use to which the information may be put by the user and accordingly shall not be liable for any loss of profits or contracts or any indirect or consequential loss or damage arising out of or in connection with the use of such information. The statutory rights of a customer dealing with Astute Innovation as a consumer shall remain unaffected.

Click here to view our legal disclaimer.

Click here to view our privacy policy.



Polimax cannot and has not reviewed all of the sites linked to this website and cannot be liable for their content. Users link to other sites at their own risk and use such sites according to the terms and conditions of use of such sites. 



Polimax does not give permission to use, copy and distribute materials appearing on this Site or any related graphics unless where specifically stated. Pages can only be downloaded and printed for personal use only.



Polimax is not responsible for any misuse of any products sold, leased or distributed by Polimax.



You can place an order for our products online via this website. When you place an order for a product you are offering to buy it for the price stated, subject to these terms and conditions.

When you place your order online, you will be sent an automated email to confirm your order has been received. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to fulfil your order. If the products are available and the details of your order are correct, we will send you an email to confirm the price of the products purchased and delivery details. If the products are not available we will also let you know via email. 

Polimax may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time at its sole discretion. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your statutory rights. All new Orders are deemed separate and each is treated individually.



Prices displayed on the site represent the full price in Australian dollars (AUD), inclusive of Goods & Services Tax (GST). You will be notified of the postage/delivery charges automatically upon checkout before you submit your payment. 

We always try to make sure that the prices are accurate but errors may occur. If we discover an error in pricing of the products in your order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming your order at the correct price or cancelling it. (If we are unable to reach you we will treat the order as cancelled). If an order is cancelled, any payment made for the products will be refunded in full.

Prices are quoted in AUD, if your credit card company of origin is outside of Australia you should be charged the full amount exchanged into your currency of origin at the current rate.

Please note that both charges and refunds are in AUD and Polimax cannot be held responsible for any loss due to exchange rate fluctuations. If an item is bought during a sale, you will be refunded the sale price. 



Payments are made online prior to your order being dispatched. We accept payments using credit/debit cards (VISA, MasterCard, American Express), PayPal and Afterpay. 

PayPal allows you to make secure purchases without revealing your sensitive information while providing you 100% protection against unauthorised payments sent from your account. In addition, we offer Express Checkout with PayPal to help create a faster and simpler experience for you. Visit www.paypal.com/au for more information.

Afterpay breaks down your online purchases into affordable chunks allowing you to pay over four equal installments. All you need to do is select Afterpay as your payment method, complete your check out, and your total purchase is split into four easy installments due every fornight. Visit https://www.afterpay.com/en-AU/terms to read Afterpay's full Terms and Conditions.    



To ensure that shopping online is secure, your credit/debit card details will be encrypted to minimise the possibility of someone being able to read them as they are sent over the Internet. Security is very important to Polimax and as such we are currently using Shopify & Stripe to process orders for both our and our customers piece of mind.

Your credit card company may also do security checks to confirm it is you making the order. All order details and invoices will be sent to the credit card billing address and not the delivery address where the named recipient of the order differs. Your order will appear on your statement as "SP * SMARTPOLISHPRO".



We try to keep stock information as up to date as possible but cannot guarantee that any particular product will always be available. If we can't supply a product you will not be charged for it and we will refund or re-credit your account with the amount debited by us.

All offers are available while stocks last. If we are unable to supply a product you have ordered, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you the money you have paid for it, or have the opportunity to choose an alternative / similar item.



Polimax delivers Australia wide. All orders are dispatched from our warehouse and we will make every effort to deliver within the time stated but we will not be liable for any loss caused to you by late delivery.

If you do not receive your order within the stated timeframe and it is declared lost by the courier after 2 weeks, we will send a replacement out.  



Polimax (including partners, directors, officers, shareholders, employees, agents and any other third parties associated with running the site), to the maximum extent permitted by law, shall not be liable for any loss or damage that might be suffered by you arising out of or in connection with the agreement or the sale of any products by Polimax. 

Polimax shall not be liable for any delay in performing any of its obligations under these terms and conditions if such delay is caused by circumstances beyond the reasonable control of Polimax, and Polimax will be entitled to a reasonable extension of time for the performance of such obligations.



The use of this site and these terms are subject to the laws of Australia and the jurisdiction of Australian courts. 

In the event that any part of these terms is held to be unenforceable, such part will at Polimax's option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.