Shipping

FREE SHIPPING ON ALL ORDERS OVER $100

 

HOW DO I FIND OUT THE SHIPPING COST?

We currently offer a flat rate of $10.00 (inc. GST) for standard shipping Australia wide. 

STANDARD SHIPPING (TRACKED) INFORMATION:

Your parcel will be delivered only by a trusted local Mail Service provider. If no one is available to receive the parcel at time of delivery, then the Mail provider will leave a card with information on how to re-arrange delivery/collection.

Note: We do not ship to PO Box addresses.

WHERE DO WE SHIP FROM?

All orders are shipped from the Smart Polish Pro office in Sydney.

WHEN DO WE SHIP? 

We process all orders on the same working day before 11am AEDT. All orders after this point will be processed on the next working day. Our office opening times are 9.30 to 17.30 AEDT Monday - Friday. We are not open on weekends.

WHEN WILL MY ORDER ARRIVE?

Deliveries will generally arrive between 2 - 5 business days after your items have been dispatched. 

Note: If your delivery address is in an area that is difficult to access or generally considered remote, you may experience delays in receiving your parcel. We will contact you to inform in the event of such a scenario. 

CAN I PICK UP MY ORDER FROM YOU?

Unfortunately we are unable to offer self pick up. Rest assured we use trusted delivery methods to ensure you receive your items as soon as possible. 

QUESTIONS ABOUT YOUR SHIPPING?

Once we process your order, you will receive an email with a link to your tracking information. If you have any additional questions, please feel free to ask us on Facebook chat or email our friendly support team at hello@smartpolishpro.com.au